The disconnect between traditional media and UGC

The majority of newsworthy video out of Syria, Egypt and all over the world, shot by camera phone finds its way to YouTube by way of citizens. The first thought of the shooter is usually not: “I need to share this with a major TV news network” because they don’t care about traditional television news networks or more likely they’ve never heard of them.

They have, however, heard of the Internet and that’s where they decide to share it with the world.

Companies like Storyful understand this and realize that UGC doesn’t magically come to you and it’s unlikely to seek you out. In order to be the first to discover it, you need to know where to look and develop good systems for hunting it down. It’s very much a traditional journalism exercise but requires very non-traditional journalistic tools to find them.

What we do need more of is people who know how to hunt down UGC and better tools for finding it. We’re pretty much all set with tools on how to capture it and where to upload it. News organizations would like to set up ways for themselves to be the sole place people choose to present that content, but the many attempts to do this have had very poor results.

Think of one of the more recent, most newsworthy photos: a high resolution image of the Boston bomber that was uploaded to, you guessed it: Facebook.

I think it’s incredibly cool to give citizens new tools to get UGC in the hands of the media, just don’t expect them to do something other than what the majority of citizens already do: whip out their phone take a photo or video and share it to Facebook or Twitter.

The people who will win are the ones who can find it.

(Photo credit:  Digital Trends)